Meet the Robots Shipping Your Amazon Orders | TIME

New machines are helping the retail giant get your stuff home on time

Across the country, laborers are hard at work

lifting 700-pound shelves full of multivolume encyclopedias, propane
grills or garden gnomes and dragging them across vast warehouse floors.
Carefully trained not to bump into one another, the squat workers are
320 pounds and a mere 16 inches tall.

1) The issue and stakeholder(s). Describe one social/ethical concern related to the IT system. 2 marks
Reliability and integrity - the system built inside robot might not be hundred percent reliable therefore robot might receive or calculate wrong data.
2) Describe the relationship of one primary stakeholder to the IT system. 2 marks
Amazon company will use robots instead of employees and will have to be responsible for any accidents that happen because of the robots.
3) The IT concepts and processes. Describe, step by step, how the IT system works. 4 marks
Robots are able to recognize the objects
4) Explain the relationship between the IT system and the social/ethical concern described in Criterion A. 4 marks


5) The impact of the social/ethical issue(s) on stakeholders. Evaluate the impact of the social/ethical issues on the relevant stakeholders. 8 marks
These robots help employees by picking up and delivering all the stuff. Thus reduces the amount of time the employees need to collect the stuff themselves. As the article mentioned "laborers are hard at work lifting 700 pound shelves", by using robots, this reduces risks of health issues for employees such as leg and back pain. The new features will increase the speed of delivery while providing greater local selection at a much lower cost for customers. The impact for environment is that less transport pollution will be released since people will not have to travel to the store and buy stuff, instead the robots transfer stuff to customers. This reduce the amount of greenhouse gases released from personal cars. Because Amazon employees only use one truck and deliver stuff to different houses. There will be less traffic occur because there will be less cars on the road since people will just stay at home and wait for their grocery to be delivered. This leads to less accident since there is not as many cars on road. Impact for Amazon company is that Amazon will be able to increase their profit since this new feature will be a favor for many customers whom are busy and have no time to go to the store. It allows many people to shop while they're at home. This would not waste their time traveling to the store. Therefore, this gives the company a better reputation. It will attract more customers to use Amazon service, not just its delivery service but also online shopping site. Amazon will be an example for other companies to use new technology and sets a new standard for e-commerce. The concerns are that robots are expensive and hard to build, therefore to build robots the company will have to hire technical employees to build robots in order to replace hundreds of old employees. The company will also have to buy hardware and install software inside the robots, then test the robots to ensure its ability. The robots need to be tested accurately to ensure that they will work effectively with no errors.

6) Evaluate one solution that addresses at least one problem identified in Criterion C. 8 marks


Meet the Robots Shipping Your Amazon Orders | TIME